Jefferson University Hospitals

About Quality Measures at Jefferson

At Jefferson, we believe that well-informed patients are able to make better choices about their healthcare providers and participate more fully in their treatment process.

Several federal and state resources provide specific information on actual outcomes for a diagnosis or procedure at a specific hospital. We hold ourselves to the highest standards and want our record to be transparent to our patients and community.

Comparing Hospital Statistics

Patient satisfaction reports and other information will help you understand what to expect when choosing Jefferson. Hospital Compare provides the results of a Hospital Consumer Assessment of Healthcare Providers and Systems through the Department of Health and Human Services. This assessment was created to publicly report the patient's perspective of hospital care. The survey is sent to a random sample of recently discharged patients and asks about important aspects of their hospital experience.

To learn more about quality, you can also visit the Department of Health and Human Services - The Centers for Medicare & Medicaid Services Quality of Care Center and the U.S. Department of Health and Human Services - Agency for Healthcare Research and Quality.

An alliance of healthcare providers and insurers developed the Pennsylvania Health Care Quality Alliance (PHCQA). The PHCQA's mission is to improve the quality of patient health by developing a consistent statewide approach to hospitals by:

  • Enabling consumers to compare hospital performance
  • Allowing healthcare professionals to evaluate and improve the quality of their patient care
  • Helping insurers to evaluate the performance of their provider networks

For more information on Jefferson's Progress and Performance Report of Hospital Quality, please visit The Pennsylvania Health Care Quality Alliance. You can also read about Pennsylvania's hospital performance report provided by the Pennsylvania Health Care Cost Containment Council (PHC4).