Jefferson University Hospitals

International Patients and Interpreter Services

For Non-English Speaking Patients

It is essential that you are able to completely understand every part of your care and treatments. If you do not understand or cannot speak English, interpreter services can be provided.

Assistive devices for deaf and hard-of-hearing patients, including a telecommunications device for the deaf (TDD or TTY), are also available. For assistance, please call the Office of Patient and Family Experience at 215-955-7777. After 5 p.m. or on weekends, please call the hospital operator at 215-955-6000.

If you speak a language other than English, language assistance services, free of charge, are available to you. Please ask a staff member for assistance.

Arabic

.نيفظوملا دحأ نم ةدعاسملا بلط ىجرُي .ناجملاب كل ةرفوتم ةيوغللا ةدعاسملا تامدخ نإف ،ةيبرعلا ةغللاب ثدحتت تنك اذإ :ةظوحلم

Chinese
Traditional

注意:如果您說中文,您可獲得免費的語言援助服務。如需協助請洽詢工作人員。

French

ATTENTION : Si vous parlez français, des services d'aide linguistique sont disponibles gratuitement.  Veuillez demander assistance à un membre du personnel.

German

ACHTUNG:  Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Wenden Sie sich bitte an einer unsere Mitarbeiter zur Unterstützung.

Gujarati

સુચના: જો તમે ગુજરાતી બોલતા હો, તો નન:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. કૃપા કરીને સહાય માટે સ્ટાફ મેમ્બરને કહો.

Haitian Creole

ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou.  Tanpri mande yon manm ekip la ede ou.

Italian

ATTENZIONE: Se parlate l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Rivolgetevi a un membro del personale per assistenza.

Khmer/ Cambodian

សូ មយកចិត្ត ទុកដាក់៖   ប       ើសិនជាអ្ន កនិយាយ ភាសាខ្មែ រ បសវាជំនួ យផ្ននកភាសា បដាយឥត្គិត្ឈ្ន លួ    ក៏អាចមានសម្រមា   អ្ន កផ្ែរ។ សូ មសួ រ   ុគគ លិកណាមាន  ក់បែើមបីសុំជំនួ យបនេះ។

Korean

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 직원에게 도움을 요청해 주십시오.

PA Dutch

WICHTIG: Wann du Deitsch (Pennsylvania Dutch/German) schwetzscht, darrefscht du ebber hawwe as dich helfe kann mit Englisch, unni as es dich ennich eppes koschte zellt. Froog yuscht eens vun die Schaffleit do, un sie helfe dich.

Polish

UWAGA:  Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej.  Zgłoś się po pomoc naszego

personelu.

Portuguese

ATENÇÃO: Se você fala português, encontram-se disponíveis serviços linguísticos, gratuitos. Solicite assistência de um membro da equipe.

Russian

ВНИМАНИЕ! Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Обратитесь за помощью к персоналу.

Spanish

ATENCIÓN:  Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Solicite ayuda a un miembro del personal.

Vietnamese

CHÚ Ý: Nếu quý vị nói tiếng Việt, quý vị sẽ được cấp dịch vụ trợ giúp về ngôn ngữ miễn phí.  Vui lòng yêu cầu nhân

International Patients

Thomas Jefferson University Hospitals are a member of Philadelphia International Medicine (PIM), a healthcare organization that brings the services of six Philadelphia-area hospitals to the international community. PIM helps patients and professionals utilize the wide spectrum of healthcare resources.

International patients seeking high-quality, cost-effective medical care use PIM to provide them with the opportunity to link their home physicians with the advanced medical treatment they require. Throughout the treatment process, patients have access to an array of physicians, surgeons, programs and specialty centers across PIM's network of hospitals.

PIM makes patients’ treatment and travel easier by first helping them choose the best hospital facility and physician team to address their individual needs, then by helping them with scheduling, transfer of records, and other administrative needs.

To schedule an appointment through Philadelphia International Medicine (PIM), patients can call 1-215-575-3724 or send an e-mail to physicians@philadelphiamedicine.com.

When scheduling an appointment, please have the following information available or send it with your appointment request:

  • Name
  • Date of birth
  • Country of residence
  • Embassy, if applicable
  • Medical records
  • Diagnosis and/or symptoms
  • Insurance information, if applicable