Jefferson University Hospitals

Chinese Health Information Center

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The Chinese Health Information Center (CHIC) serves as the focal point for Jefferson's ongoing initiative to provide health education, and outreach to the Chinese population in Philadelphia and surrounding areas. A team of bilingual and trilingual medical interpreters are on staff at the CHIC. The staff makes referrals and appointments, provides interpretation, assists with social service needs, registers clients for childbirth classes and more.

The CHIC opened its doors to the public in 1998 with a mission to improve healthcare access and services for the Philadelphia Chinese community. Our Center logo is a Chinese knot with four Chinese characters – Fu (fortune), An (safety), Kang (health), Ning (peace) – which encapsulate the mission of our Center to improve the health of the Chinese community. The Chinese knot signifies the interconnectedness between people, institutions, communities, cities, states, countries and heaven and earth in achieving harmony and blessed life.

Asians compose the largest and fastest growing segment of the immigrant population in the Philadelphia Metropolitan area. The 2020 Census identified more than 411,000 Asians residing in Philadelphia and its nearby suburbs. Many of the new arrivals from China, Taiwan, Hong Kong and the various Southeast Asian countries are poor and come from rural areas. Language and cultural characteristics compound the barriers to health care usually faced by poor urban populations. Serious health problems such as osteoporosis, diabetes, hypertension, heart disease, Hepatitis B and cancer can often go undiagnosed until they have progressed to costly, incapacitating illness or even death.

Chinese Health Information Line

Our designated Health Line (215-955-8282) is answered in Chinese (both Mandarin and Cantonese dialects) and English. The on-duty staff provides health information, makes medical appointments and provides interpretation over the phone. The Health Line is available weekdays from 8:30 AM to 5 PM.

Interpretation Services

Interpretation services are available for hospitalized patients and community members who use Jefferson services. Interpretation can be done via telephone or in person on an appointment basis. For more information, please call the Health Line at 215-955-8282.

Location & Hours

The Chinese Health Information Center is located at:

Gibbon Building
Suite 1830
111 South 11th Street
Philadelphia, PA 19107

Hours: Monday through Friday, 8:30 AM to 5 PM.
Phone: 215-955-8282
Fax: 215-955-9673