Jefferson University Hospitals

Virtual Family Visits

If a family member or friend is admitted to Jefferson Health, you can use the Zoom app to visit them virtually on any of the following devices: 

  • iPhone or iPad 
  • Android 
  • Mac or Windows Desktop 

If you have an Android or IOS device, you must download Zoom. If you are using a desktop, you can join the meeting from the app or your browser.

After the patient schedules the virtual visit, you will be provided with a Zoom meeting ID and password. You must enter that information to join the meeting. 

If you need more support, call our Solution Center at (215) 503-7975 and select option 4. 

To begin, select how you're connecting to Zoom below. 


iPhone or iPad (iOS Devices)
Mac or Windows Desktop App (Laptop or Computer)
Android Phone or Tablet
Mac or Windows Desktop from Google Chrome (Laptop or Computer)