Jefferson University Hospitals


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JeffConnect - Jefferson Health's Telehealth Service

The Faster, Easier Way to See a Doctor – by Video!

Welcome to JeffConnect®, a service that ‘connects’ you with our doctors — anytime, anywhere — through your cell phone, tablet or computer with a webcam. We use the latest video technology to deliver face-to-face care and consultation, without you having to come to Jefferson.

JeffConnect® is easy to use - watch our videos to learn now!

On-Demand Instructions

Registration Instructions

Download the JeffConnect® app for the fastest, most convenient way to health care:
 Download JeffConnect on the Apple App Store  Download JeffConnect on the Google Play Store
JeffConnect App Not Working? Learn why and how to fix your app.


We offer a variety of video visit services through JeffConnect®:

For Patients

On-Demand Video Visits

Jefferson emergency medicine physicians are available 24/7 through On-Demand Video Visits. You can connect with our doctors anytime, anywhere, when you don’t want to go somewhere to see a doctor.

Scheduled Video Visits

Through video conferencing technology, patients and clinicians connect virtually to discuss recovery progress after procedures or illnesses, and address other important information related to patient care.

Remote Second Opinion

People who have been seen and diagnosed by their own physician can request a second opinion from a Jefferson physician without having to travel to Philadelphia, Pennsylvania.

For Patients' Families

Virtual Rounds

Our Virtual Rounds (when hospital care teams visit with patients at the bedside) allow patients in Jefferson hospitals to connect family members with their care teams during real-time discussions at the bedside.

Virtual Family Visits

It can be stressful when a friend or family member is admitted to Jefferson Health and you can’t visit them in person. But now, you can use the Zoom app to connect virtually using an Android, iPhone, iPad, Mac or Windows device.

For Providers

Jefferson Health Neuroscience Network

The Jefferson Health Neuroscience Network is a program committed to partnering with hospitals in the region through collaboration, education and telemedicine to improve neuroscience care and increase access to specialty physicians.

Remote Consults

Jefferson is expanding access to specialty physicians through remote consults. Jefferson is using telehealth to allow emergency physicians get a remote consult from a specialist regarding a patient's care treatment without requiring the specialist to be onsite.

For On-Demand or Scheduled Online Visits:
* Due to medical licensing regulations, you must be physically located in the one of the following states in order to receive care: PA, NJ and DE. As Jefferson expands this program, look for additional states to be added to this list.

If you prefer to schedule an in-person appointment, call 1-800-JEFF-NOW (800-533-3669).