Jefferson University Hospitals

Coronavirus (COVID-19)

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Jefferson Health’s team of physicians and healthcare professionals include national experts who have decades of experience in caring for patients with infectious diseases and in activating comprehensive, response management plans when public health threats develop. Our team is well prepared for 2019 novel coronavirus (COVID-19) diagnoses in our region and is focused on the health and well-being of our patients and employees. We are actively monitoring the COVID-19 outbreak through the Centers for Disease Control (CDC) and World Health Organization (WHO) as well as the state and city departments of health in our region.

Jefferson Health is taking the necessary steps to ensure that all of our patients and healthcare providers are safe - whether visiting the Emergency Department or visiting a provider’s office. Learn more >

Please note:  If you or someone you know is experiencing symptoms of COVID-19, you can use JeffConnect® for a telehealth consult with a Jefferson doctor anytime, anywhere through your cell phone, tablet, or computer with a webcam.  Plan ahead and be ready – read the CDC’s resource list for your household.

Do you need food, medical care, housing, transportation or other services? Check out our searchable database– the Jefferson Health Community Resource– for services close to you.

In light of new developments around the COVID-19 pandemic, the CDC has recently released a recommendation that citizens wear cloth masks in public settings. As a result, Jefferson is asking patients and visitors to our hospitals, outpatient practices and other care facilities, to adhere to the following guidelines:

Inpatients and Visitors

  • All inpatients will be given masks to wear and will be advised that they should wear them any time they have contact with anyone in the hospital who enters their rooms, and at all times when leaving their rooms.
  • All patient visitors will be encouraged to bring and wear their own masks, in an effort to help our health system maintain critical mask supplies. 
  • Masks will be provided if visitors are unable to bring their own.

 

Outpatients

  • All patients scheduled for outpatient appointments or procedures will be contacted prior to their visits and advised about our mask guidelines. They, along with caregivers accompanying them, will be encouraged to bring and wear their own masks, in an effort to help our health system maintain critical mask supplies.
  • Masks will be provided to patients and caregivers if they are unable to bring their own. 

In light of the coronavirus (COVID-19) outbreak, visitors will be limited at Jefferson Hospitals*. Exceptions may be made, but visitors will need to discuss special considerations with their patients’ care teams.

We are working hard to protect patients, their loved ones and our caregivers and understand the hardship these restrictions impose. Jefferson appreciates your understanding as we act in the best interest of all our patients, families and the community at large.

*Jefferson will allow one visitor for special circumstances such as in cases of informed consent or discharge support, maternity and labor & delivery, and family meetings. In end-of-life and critical care situations Jefferson will allow loved ones to visit with patients. Visitors are permitted for critical care patients -- under the direction of the care team at each Jefferson Hospital. Guidelines are subject to change, and we will regularly re-evaluate our visitor policies as we receive updates about COVID-19.

At Jefferson Health, the health and safety of our patients and staff is our top priority. Given the current circumstances surrounding COVID-19 (Novel Coronavirus), we are taking every precaution to help prevent the potential spread of this virus in our region. With this in mind, our outpatient practices are offering the following guidelines:

If you meet the below screening criteria and would like to speak with a physician immediately for further evaluation, please leverage our JeffConnect platform. Should the JeffConnect provider determine a COVID-19 test is necessary, we have outpatient testing centers available throughout the region.

Current Screening Criteria:

  • Have you traveled internationally in the past 14 days?
  • Do you have any of the following symptoms?
    • Cough
    • Fever
    • Shortness of Breath

All of our outpatient practices remain open for patient care. Patients with known risk factors are advised to consider converting upcoming office visits to telehealth visits. If you would like to explore this option, please call 1-800-JEFF-NOW or contact your provider’s office directly.

Risk factors are currently defined as:

  • Patients 60 years of age and above
  • Patients with known cardiac and pulmonary conditions
  • Patients with Upper Respiratory Infection symptoms, including, but not limited to:
    • Cough
    • Fever
    • Shortness of Breath 

If you have an upcoming visit, please pre-register through the MyChart Patient Portal prior to coming into the office. You can also call you provider’s office directly and schedule a video appointment. Learn more about our telehealth services.

Mobile-testing sites for COVID-19 are open at all major Jefferson locations, throughout Abington, Northeast Philadelphia and New Jersey.

Jefferson patients with physician-ordered COVID-19 tests can either walk or drive up to the sites, which are designed to control infection and and limit symptomatic (non-emergent) patients from entering enclosed care spaces such as crowded emergency rooms.

A set of five rules greets those who approach the Center City testing site: place mask over face, remain six feet apart, do not approach providers, follow the waiting-line path and medical staff will direct you when it’s your turn.

The mobile COVID-19 testing centers are open from 8 a.m. to 5 p.m., but hours will likely expand so check back for updates. For additional information regarding Jefferson's mobile testing, including rules for arriving at testing centers, read more.

Retroactive to March 18, 2020, and consistent with the Families First Coronavirus Response Act and the Coronavirus Aid, Relief, and Economic Security Act, health plans are to provide coverage, without member cost-sharing requirements, for any COVID-19 diagnostic testing and certain directly related items and services.  Please note that federal guidance about these new laws was issued mid-April, so if you believe your COVID-19-related claim was incorrectly processed, please contact your plan’s Member Services to have your claim reprocessed. The test price is $128.

If you have been tested for COVID-19, the results may take between 3-5 days. The results of your test may return in your Jefferson MyChart or patient portal account and you will be contacted by a member of the Jefferson Health team for further discussion. 

Until you are contacted by a Jefferson Health team member regarding your results, you should practice the following precautions, including: 

  • Separate yourself from other people and animals in your home. 
  • Avoid sharing personal household items. 
  • Clean your hands often. 
  • Clean all "high-touch" surfaces. 
  • Cover your cough or sneeze. 
  • Stay home except to get medical care. 
  • Seek prompt medical attention if your illness is worsening (difficulty breathing, shortness of breath). 
  • Put on a face mask before you enter the healthcare facility. 

Do not contact the emergency department or Jefferson outpatient clinics for the results of the test. If your test result has not returned after 5 days, you may contact your Jefferson health provider’s office for further guidance.

If you, or a loved one, is given Remdesivir as a treatment option, please read our fact sheet detailing risks and benefits of taking this medication.

Location Hours Days
Jefferson Cherry Hill Hospital 7AM – 5PM

8AM – 12PM
Monday – Friday

Saturday
Jefferson Stratford Hospital 7AM – 5PM

8AM – 12PM
Monday – Friday

Saturday
Jefferson Washington Hospital 7AM – 5PM

8AM – 12PM
Monday – Friday

Saturday
Thomas Jefferson University Hospital 7AM - 5PM Monday - Friday
Jefferson Methodist Hospital 6:30AM to 4PM Monday - Friday
Jefferson Bucks Hospital 24x7 24x7
Jefferson Frankford Hospital 7AM – 5PM

8AM -12PM
Monday – Friday

Saturday
Jefferson Torresdale Hospital 7AM to 4:30PM Monday – Friday
Abington Hospital 7AM - 5PM

7AM -12PM
Monday – Friday

Saturday
Abington Lansdale Hospital 7AM – 5PM

7AM – 12PM
Monday – Friday

Saturday
Abington – 605 North Bethlehem Pike, Ambler 7AM – 3PM Monday – Friday
Abington—721 Arbor Way, Blue Bell CLOSED  
Abington Urgent Care – 1820 Bethlehem Pike, Flourtown CLOSED  
Abington – 118 Welsh Rd, Horsham CLOSED  
Abington - 8250 Old York Rd, Elkins Park CLOSED  
Abington - Rydal Square, Jenkintown 7AM – 3PM Monday - Friday
Abington – 225 Newtown Rd., Warminster 7AM to 3PM

8AM – 12PM
Monday – Friday

Saturday
Abington - 1010 Horsham Rd., North Wales CLOSED  
Abington - 408 Huntingdon Pike, Rockledge 7AM – 3PM Monday - Friday
Abington - 1380 Easton Road, Warrington CLOSED  
Abington – 2729 Blair Mill Rd., Willow Grove 6:30AM to 2:30PM Monday – Friday
Abington Urgent Care – 2603 Easton Rd., Willow Grove CLOSED  

If you're looking to help with donations, we are currently accepting medical supplies and tax deductible monetary donations. Find out more:

Coronavirus Medical Supply Donation

Blood donations are not only safe, but necessary at this time. If you are eligible to donate, you can sign up here: 

Jefferson Blood Donation Center

The Jefferson Blood Donor Center in Philadelphia, PA is seeking plasma donation from people who have fully recovered from COVID-19 infection. Find out if you are eligible: 

Get Screened

Last Updated: 05/21/2020

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A special message from Jefferson's President and CEO, Stephen K. Klasko, MD, MBA, thanking employees and the community during the Coronavirus pandemic.

The Health Nexus Podcast

A Conversation About the Coronavirus

Jefferson Health’s President, Brucer Meyer, MD, discusses all things COVID-19 in the latest episode of ‘The Health Nexus’ podcast.