Jefferson University Hospitals

Frequently Asked Questions

When are Volunteers Recruited?

Adult volunteers can complete an online application in July and November. In June and October we announce the date that the application period will open the following month. Those who send in applications for the July opening will start their volunteer work in September. Those who send applications for November will start volunteering in January.

For high school students, the application period opens in April and the date is announced in March. These students start volunteering around July 1.

What Are the Hours & Locations for Volunteering?

Most volunteers give an average of 3 to 4 hours per week; some give more. Most volunteer work takes place during the day Monday through Friday. There are a very limited number of evening and weekend positions available. You may be working in one of our hospitals or office buildings on the Center City Campus.

How can I become a Jefferson volunteer?

Our application process is now available online. Go back to the main Volunteer Services page to apply.

How old do I have to be to volunteer?

The minimum age to volunteer is 14. Parental consent is required for all minors under 18 years of age.

How often am I expected to work?

Our adult volunteers are asked to commit to 100 hours of volunteer service over the course of a few months.  (Volunteers placed by a department will have varying hours depending on their program requirements.)

What training is required for my volunteer position?

Volunteers will attend a general orientation and a considerable amount of time will be spent on the topics of Patient Safety, Fire Safety, Service Excellence and HIPAA. Specific positions will provide training once you have been assigned.

What types of screening are required to volunteer?

All volunteers will be contacted for an interview once we receive your application. Volunteers over the age of 14 must pass a criminal background check, a drug test and get a health screening clearance. Volunteer candidates must have an immunization form completed by their doctor (which includes a TB test, flu shot etc.). Volunteer candidates must also provide a reference (from non-relatives). We will send volunteer candidates any forms that must be completed via email after the initial interview.

Are there specific annual requirements for volunteers?

Volunteers are required to receive a TB test and flu shot on an annual basis. This is mandatory by our University Health Services and any volunteer not in compliance will be asked to leave. After one year of volunteer service, the TB testing and flu shots will be done by our University Health Services at no cost to you.  For your initial year, volunteer candidates are financially responsible for all doctor visits, copays, testing etc.

What if I am ill, on vacation or need time off from my scheduled day?

If you are unable to volunteer on your assigned day, please notify your assigned area as soon as you know you will be absent. If you need to temporarily leave your assignment, please notify the Volunteer Office. We will try to hold the position for you until you return but reserve the right to offer a reassignment, if necessary.

If I volunteer at Jefferson, will I have a better chance of getting a job in the future?

Volunteering is a great way to enhance your resume but does not increase your chances of a paid position. If you are seeking employment, go to Jefferson's Careers page and explore the paid positions.

Can I shadow a Staff Member at the Hospital?

Volunteer Services does not set up any shadowing opportunities. Individuals who are interested in shadowing must contact the departments themselves. Volunteer Services does not supply names and numbers. If a department is willing to let you shadow, that department must contact volunteer services at 215 955-6222 to obtain an Independently Placed Form. The volunteer candidate would still have to complete the entire volunteer process.