Jefferson University Hospitals

Vickie & Jack Farber Institute for Neuroscience

Frequently Asked Questions

I'd like to get a second opinion from a Jefferson Neurosurgeon. How do I begin?

You can conveniently begin the second opinion process online. To start, create an account. After you create your account, you will be lead through the process of creating and obtaining a second opinion. You can also email us at neurosurgerysecondopinion@jefferson.edu with any questions.

How much does a Jefferson Neurosurgery Second Opinion cost?

A Jefferson Neurosurgery Second Opinion costs $100. The fee includes:

The Jefferson care coordination team that will help organize and assign the second opinion request.

A written second opinion report from a Jefferson Neurosurgeon.

Jefferson Neurosurgery Second Opinion services are not covered by insurance. They may, however, be paid through your Flexible Spending Account or Health Savings Account.

Is the Jefferson Neurosurgery Second Opinion Portal only for “surgical” second opinions?

Yes. This service only offers second opinions for neurosurgical cases. If your condition does not warrant surgery, you will be referred to 1-800-JEFF-NOW to make an appointment with the appropriate specialist.

Do I need to send in my medical records?

Yes. You need to attach copies of your medical records along with imaging and other necessary information. Each diagnosis has a list of required and recommended items. Once you create your account and begin the process you will be able to see a list of what information is required for your individual medical concern.

Who chooses the physician that will provide my online second opinion?

After carefully reviewing your second opinion request and your medical records, our Neurosurgery Second Opinion Coordinator will determine which Jefferson physician specialist is most appropriate to handle your online second opinion case. You can request a specific physician if desired and we will do our best to accommodate that request, but we cannot guarantee that specialist will be assigned to your case.

How do I pay for my Jefferson Neurosurgery Second Opinion?

Payment is due when you submit your Second Opinion request. We accept all major credit cards: MasterCard, Visa, American Express and Discover.

Will my insurance cover the cost of my Jefferson Neurosurgery Second Opinion?

Most health plans do not cover online second opinions or consultations. You are responsible for the cost of Jefferson Neurosurgery Second Opinion. Jefferson will not file a claim with your insurance carrier, nor can we provide a procedure (CPT) code for the Jefferson Neuro Second Opinion service. The cost of Jefferson Neurosurgery Second Opinion may, however, be paid through your Flexible Spending Account or Health Savings Account.

How long does the Jefferson Neurosurgery Second Opinion process take?

Our goal is to deliver your Second Opinion result within three (3) business days from the time we receive your completed request containing the required information and items that are outlined on the site.