Jefferson University Hospitals

Medical Transportation Services

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JeffSTAT operates a communications center 24 hours a day. Medically trained dispatchers are responsible for answering your call and coordinating the transport process. View JeffSTAT Administration.

Call 215-955-4444 to request our services. All transport requests are tracked electronically using a computer-aided dispatch system. This allows the dispatcher to track the location and status of all of our vehicles and to schedule the transports in an organized manner.

The dispatcher will work with the referring and receiving physicians to select the most appropriate mode of transport. The dispatcher will then communicate the mode of transport and the estimated arrival time to your facility.

State-of-the-Art Medical Transportation Equipment

JeffSTAT is the only medical transportation service in the region equipped with Maquet Cardiosave balloon pump for cardiac patients. In addition, our staff works with ECMO specialists at Jefferson to treat and transport the most critically ill patients requiring ECMO therapy. Our Intensive Care Nursery staff transports our tiniest patients in an Isolette® configured for nitric oxide delivery.

Other state-of-the-art equipment includes portable ventilators and cardiac monitors with invasive monitoring technology to monitor arterial, pulmonary artery and intracranial pressures during transport.

Ground and Air Transport Services Provided

  • Helicopter
  • Critical Care Transport
  • Advanced Life Support (ALS)
  • Special Event Medical Services (submit request form)

When scheduling JeffSTAT for air medical transport, please adhere to the guidelines for safety and landing. If you're interested in seeing how our team interacts and functions, sign up for an observation shift.

Transport Criteria

JeffSTAT's services should be summoned when time is critical and/or when an advanced level of medical expertise is needed. This includes but is not limited to:

  • Shock
  • Head injury with decreased consciousness
  • Chest trauma with respiratory distress
  • Penetrating injuries to the body cavity
  • Multisystem trauma
  • Definitive airway control needed
  • Amputations proximal to the hand or foot
  • Burns to the face or over 10 percent of the body
  • High-risk obstetrics
  • Pediatric emergencies
  • Time-dependent cardiac or neurosurgical intervention
  • Invasive monitoring
  • Advanced pharmacological intervention, including antiarrhythmic, vasopressors, paralytics, sedatives and narcotics
  • External life-support devices, including ventilators, pacemakers, intra-aortic balloon pumps and ventricular assist devices (VADs)

Contact Medical Transportation Services

Mailing address:

111 South 11th Street
Suite 2130
Philadelphia, PA 19107
Phone: 215-955-4444