Jefferson Health

How To Use The Video Consult

We use the free Blue Jeans application to conduct the video conference.

If you are using:

  • a smartphone or tablet during the call - download Blue Jeans from Apple app store or Google play
  • a computer with a camera and microphone during the call - you do not need to download any additional programs

Next Steps

An e-mail will be sent to you with the date and time of the video consult. Please click on the “join meeting” button in the email. It is not necessary to have the Blue Jeans app open. You do not need a meeting ID or password.

After scheduling occurs, in order to video conference with a Jefferson physician, it's strongly suggested to connect to a wi-fi network with your device for the best quality. Then follow these steps:

iOS Devices

1) Download the BlueJeans app from the app store.

bluejeans-app1

2) Click Join Meeting from the email invitation or click the link in the text message that was sent to you from Jefferson.

bluejeans-app-button

3) Click Join with app when prompted. If your internet connection isn’t very good, you can click on Join with phone, but you will not have video displayed.

bluejeans-app2

4) You have arrived in the meeting once you see the Jefferson logo and other participant(s). Your camera image is shown at the bottom right. Participants have several options including the ability to mute your mic or camera and to end the call.

 bluejeans-app4

Android Devices

1) Download the BlueJeans app from the app store.

BlueJeans Android

2) Join the video conference meeting by clicking the Join Meeting icon from the email invitation or from the link in the text message that was sent to you from Jefferson.

bluejeans app button

3) You have arrived in the meeting once you see the Jefferson logo and other participant(s). Your camera image is shown at the bottom right. Participants have several options including the ability to mute your mic or camera and to end the call.

 

bluejeans app