Jefferson University Hospitals

About Jefferson Specialty Pharmacy

The goal of Jefferson Specialty Pharmacy is to provide customized care and improved access to produce healthier outcomes. At Jefferson Specialty Pharmacy, our pharmacists and drug acquisition representatives will work with your prescriber to develop an individualized treatment plan. You will be involved in your own health care and will be fully integrated in the decision making process. Jefferson Specialty Pharmacy guarantees that each step in the specialty process will be communicated and explained to all parties.

At Jefferson Specialty Pharmacy, we are aware that the use of specialty medications can be multifaceted and require more monitoring than the use of typical pharmaceuticals. In the  Patient Management Program the pharmacy staff has access to the tools necessary to relay important information about medications, lab results and treatment plans to all parties involved. This enables us to provide unparalleled, personalized care to all patients.

Our Patient Care Contact Center

  • Monday through Friday, 8:30 a.m. to 5 p.m. EST

A licensed pharmacist is available 

  • 24/7 for emergency pharmacy services

Holidays

Jefferson Specialty Pharmacy is closed on the following holidays:

  • New Year’s Day 
  • Martin Luther King Jr. Day 
  • Memorial Day 
  • Independence Day 
  • Labor Day
  • Thanksgiving 
  • Christmas 

Pharmacy emergency disaster information:

If there is a disaster in your area, please call 215-955-8154 to instruct us where to deliver your medication. This will ensure that your therapy is not interrupted. Be sure to also let us know when you have returned to your residence.

Our Specialty Team & Services

Pharmacists

Pharmacists coordinate therapy with your doctor. They review your medical history and allergies; all medications, including: prescription, over-the-counter and supplements. On an ongoing basis, they monitor lab work, and the safety and effectiveness of your treatment. Pharmacists also supervise and check the preparation of your specialty medication, and are available to counsel you on administration, usage, and education about common side effects. 

Drug Acquisition Representatives

Drug Acquisition Representatives (DARS) manage all refill scheduling throughout the course of therapy. Each month, you will receive a call prior to when your next refill is due. This is to ensure there are no lapses in therapy. They also provide financial assistance for high copays for both Medicare and commercial insured patients. Financial assistance applications are completed and submitted on your behalf and tracked until approved. They also fill your medications under the pharmacist's supervision.

Delivery Technicians

Delivery technicians deliver the prescribed specialty medication your home, workplace, or doctor’s office based on your preference. Additional on-campus personnel will be able to bring your medication to your on-campus appointments when requested.

Billing Specialists

Our billing representatives work with insurers on your behalf to receive payment for services. They are a resource for payment plans and other methods for costs not covered by insurance. The contact number is 484-580-1664 for billing inquiries. 

Patient Management Program

Our program will provide a patient centered approach to identify your needs. Our pharmacist will perform a patient assessment by obtaining medication history and allergy information to assist your physician with a patient care management plan. We will distribute manufacturer information with your prescription regarding your medication, diagnosis and common treatment options. Our drug acquisition representatives will personally call you for refill reminders to ensure therapy adherence.  You will be automatically enrolled in this program and can opt out by informing our pharmacist or drug acquisition representative (DAR).