Jefferson University Hospitals

Preparing for Your Visit

Discuss with your audiologist the following:

  1. Make sure that you understand the type and degree of your hearing loss and how it affects your speech understanding.
  2. Are there limitations to hearing aid technology, specifically based on your type of hearing loss?
  3. What are realistic expectations should you have regarding your hearing aids?
  4. What style hearing aids are available that fit both your preferences and the recommended style for your hearing loss?
  5. What is the cost of the hearing aids and what services and warranties are included in the cost?
  6. Carefully discuss your communication difficulties in specific sound environments. The more information your audiologist has, the better they can recommend a level of technology and certain hearing aid features.
  7. Make sure that you understand about batteries for the hearing aid. What size are they? Where can I get them? How long will they last? How much do they cost?
  8. Discuss any visual or dexterity problems you may have.
  9. Discuss what it will be like to adapt to wearing hearing aids and how many follow-up visits there should be.
  10. Is there a trial period and what is the return policy at the end of the trial period?

When you have an appointment to have your balance and/or dizziness symptoms evaluated, there are a few procedures you will need to follow prior to the videonystagmography (VNG) or electronystagmography (ENG) testing.

New patients should arrive 15 minutes prior to the scheduled appointment time. Please remember to bring your insurance identification card and referral, if needed.  Patients who have a managed care plan or HMO require this information for billing.

Our office is located at:

Department of Otolaryngology – Head & Neck Surgery
925 Chestnut Street, 6th Floor
Philadelphia, PA 19107
215-955-6760

Medications listed below will negatively affect your test results. Stop taking the following medications/products 48 hours before your scheduled appointment:

  • Dizziness medications (Antivert, Meclizine, Valium, Scopolamine)
  • Sedatives (sleeping medications)
  • Muscle relaxants
  • Tranquilizers
  • Antihistamines (including allergy medications)
  • Antidepressants (Prozac, Lexapro, Paxil, Celexa, Elavil)
  • Tobacco products
  • Caffeine (coffee, tea, chocolate)
  • Anxiety medications
  • Alcohol

In addition to the above list, please do not eat or drink anything for 3 to 4 hours before your scheduled appointment. Please be aware that no eye makeup or eyelash extensions are allowed. Tattoo-type eye lines must be covered by foundation. It is also recommended that you wear loose-fitting clothes (no turtlenecks) and avoid wearing wigs. 

The balance test requires approximately 2 hours to complete. We recommend that you bring someone to accompany you. If you have any questions regarding these instructions, please do not hesitate to contact the office at 215-955-6760.