Jefferson Health

Mission, Vision & Values

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Health is All We Do


We will reimagine health, health education and discovery to create unparalleled value and to be the most trusted healthcare partner.


The behaviors our employees demonstrate daily to patients and their fellow staff enable Jefferson to continue with its mission and exemplify our values. Jefferson's values define who we are as an organization, what we stand for and how we continue the work of helping others that began here nearly two centuries ago. These values are:

  • (i) Innovation – Renew, change or create ideas, services, technologies and/or ways of doing things that provide organizational value
  • (S) Service Excellence – Provide exceptional service to our customers, including patients, families and fellow employees
  • (C) Collaboration – Work effectively with others across the Jefferson community to achieve a common purpose and create value 
  • (O) Ownership – Take responsibility for achieving excellent results 
  • (R) Respect – Demonstrate a consistently open-minded and compassionate approach to all
  • (E) Empowerment – Take action to control work and decision-making to affect positive outcomes